AN EXTRAORDINARY CLAIMS SUPPORT SERVICE.
Because there’s no such thing as an ordinary claim.
HOW HALO WORKS
Every claimant’s situation is unique.
That’s why we don’t simply offer a defined list of support services.
Instead, our claims team listen, and work with our professional partners to
put in place a tailored support package for the claimant and their immediate
family, which in most cases, is made available at no additional cost.
THE SUPPORT AVAILABLE
The support made available could include specialist medical consultations, rehabilitation treatments, counselling, legal and financial advice, and more.
And for Income Protection claimants we offer specialist services designed to help them get back to work at a pace that’s right for them.
Let us know as soon as your client is too ill to work and through a wide range of rehabilitation and support services we can help them focus on getting back to their usual self and, when they’re ready, to work and the things they love doing.
HALO services for income protection claimants
Income Protection policyholders can benefit from additional support as soon as you become too ill to work, irrelevant of your deferred period, such as:
Support for mental health conditions
Work focused coaching
Work and health support for cancer and long term conditions
Help with persistent pain and debilitating fatigue
THE SUPPORT PROVIDED BY HALO
There’s no defined list of services; our claims specialists look to provide support in any way possible. Here are a few examples of how HALO could help.
Second medical opinion
from a UK Consultant
Specialist therapy for
neurological conditions
Support with home, family
and childcare issues
Finding a solicitor to
handle probate
Bereavement
counselling
Nursing support following
diagnosis and treatment
Estate planning following a
terminal illness diagnosis
Counselling to help families
cope with serious illness
Therapies to ease the
consequences of treatments
Help to draw up a
power of attorney
Support and guidance to
navigate the NHS
Signposting to employer
or state benefits
THE EXPERTS BEHIND HALO
To ensure we take the best care of you, we’ve partnered with the best.
Here’s a small selection of the partners that help us bring HALO to life.
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Provides specialist therapy and support for claimants diagnosed with a neurological condition. This could include Parkinson’s disease, motor neurone disease, a stroke, or an injury to the brain, spine or central nervous system.
Provides personalised legal advice and continued support for claimants. They can advise on a range of complex issues faced by bereaved families and critically ill policyholders including care planning, estate and tax planning, powers of attorney, wills and financial matters.
Provides specialist nurses who give claimants and their families practical advice and emotional support to help them cope with the impact of illness, disability, trauma and bereavement. The service also provides face-to-face second medical opinions and access to alternative therapies and counselling.
MAKING A CLAIM
Our Claims Team will guide you through the process and make sure we get all the information we need to pay the claim. All you need to do is give us a call.
