IT’S NOW SHINING BRIGHTER THAN EVER
We’ve added a neurological support partner, so our claims service now takes even better care of you.
THE CLAIMS SUPPORT SERVICE THAT’S AS UNIQUE AS EACH CLAIM
A payout is rarely enough when families make a claim.
So, we’ve strengthened our claims support service, HALO, by partnering with Krysalis, a consultancy that provides specialist therapy for people diagnosed with neurological conditions.
Together with our other partners, they allow us to provide policyholders and their immediate families with the broadest range of medical, legal, and financial support services.
HOW HALO WORKS
When you make a claim, our claims specialists take time to understand your situation. They then draw on their experience and the expertise of our partners to recommend and put in place any relevant support.
HALO supports you and your immediate family, and in most cases the entire cost of the help offered is covered by your policy.
THE SUPPORT PROVIDED BY HALO
There’s no defined list of services; our claims specialists look to provide support in any way possible. Here are a few examples of how HALO could help:
Second medical opinion
from a UK Consultant
Specialist therapy for
neurological conditions
Return-to-work
support
Finding a solicitor to
handle probate
Bereavement
counselling
Nursing support following
diagnosis and treatment
Estate planning following a
terminal illness diagnosis
Counselling to help families
cope with serious illness
Therapies to ease the
consequences of treatments
Help to draw up a
power of attorney
Support and guidance to
navigate the NHS
Signposting to employer
or state benefits
Support with home, family
and childcare issues
THE HALO PARTNERS
The services offered by HALO are provided by the UK’s leading support care specialists.
Provides specialist therapy and support if you claim after being diagnosed with a neurological condition. This could include Parkinson’s disease, motor neurone disease, a stroke, or an injury to the brain, spine or central nervous system.
Provides personalised legal advice and continued support after a claim. They can advise on a range of complex issues you may face if you’re critically ill, or that your family may face if you die, from care planning to estate and tax planning, powers of attorney, wills and financial matters.
Provides specialist nurses who give you and your family practical advice and emotional support to help cope with the impact of illness, disability, trauma and bereavement. The service also provides face-to-face second medical opinions and access to alternative therapies and counselling.
MAKING A CLAIM
Our Claims Team will guide you through the process and make sure we get all the information we need to pay the claim. All you need to do is give us a call.
