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IT’S NOW SHINING BRIGHTER THAN EVER

We’ve added a neurological support partner, so our claims service now takes even better care of you.
THE CLAIMS SUPPORT SERVICE THAT’S AS UNIQUE AS EACH CLAIM

A payout is rarely enough when families make a claim.

So, we’ve strengthened our claims support service, HALO, by partnering with Krysalis, a consultancy that provides specialist therapy for people diagnosed with neurological conditions.

Together with our other partners, they allow us to provide policyholders and their immediate families with the broadest range of medical, legal, and financial support services.

HOW HALO WORKS

When you make a claim, our claims specialists take time to understand your situation. They then draw on their experience and the expertise of our partners to recommend and put in place any relevant support.

HALO supports you and your immediate family, and in most cases the entire cost of the help offered is covered by your policy.

THE SUPPORT PROVIDED BY HALO

There’s no defined list of services; our claims specialists look to provide support in any way possible. Here are a few examples of how HALO could help:

Second medical opinion
from a UK Consultant

Specialist therapy for
neurological conditions

Return-to-work
support

Finding a solicitor to
handle probate

Bereavement
counselling

Nursing support following
diagnosis and treatment

Estate planning following a
terminal illness diagnosis

Counselling to help families
cope with serious illness

Therapies to ease the
consequences of treatments

Help to draw up a
power of attorney

Support and guidance to
navigate the NHS

Signposting to employer
or state benefits

Support with home, family
and childcare issues

THE HALO PARTNERS

The services offered by HALO are provided by the UK’s leading support care specialists.

Provides specialist therapy and support if you claim after being diagnosed with a neurological condition. This could include Parkinson’s disease, motor neurone disease, a stroke, or an injury to the brain, spine or central nervous system.

Provides personalised legal advice and continued support after a claim. They can advise on a range of complex issues you may face if you’re critically ill, or that your family may face if you die, from care planning to estate and tax planning, powers of attorney, wills and financial matters.

Provides specialist nurses who give you and your family practical advice and emotional support to help cope with the impact of illness, disability, trauma and bereavement. The service also provides face-to-face second medical opinions and access to alternative therapies and counselling.

Case Study
Case Study

James and Leana’s story.

A first-hand account of the value of HALO.

MAKING A CLAIM

Our Claims Team will guide you through the process and make sure we get all the information we need to pay the claim. All you need to do is give us a call.

A PAYOUT ALONE DOESN’T HELP FAMILIES THROUGH TRAUMATIC TIMES. THAT’S WHY WE CREATED HALO. IT PROVIDES TRULY PERSONAL SUPPORT WHEN IT’S MOST NEEDED.

Duncan Mosely
Chief Operating Officer

OUR PROTECTION
OUR PROTECTION

INSURANCE
FOR LIFE

WHY CHOOSE US

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