We're not just here for policyholders when they need to claim. All our policyholders get free additional benefits - anytime.

The following services can be used whether you make a claim or not.

GP 24/7

Never wait for long to speak to a doctor again.

All policyholders and their immediate families can access a GP consultation from a UK-based doctor from their phone, tablet or PC. Available at anytime, day or night and from anywhere in the world.

  • Choose phone or video consultation
  • Available whether you're at home or abroad
  • No time limit on calls
  • No cap on number of calls
  • Provides private prescriptions and referrals
  • Medically validated health information
  • Message a doctor
  • Services nearby
  • Medication support

This service is provided by Medical Solutions UK Ltd.

2nd Medical Opinion

Peace of mind when it matters most.

All policyholders can get access to a specialist second medical opinion following diagnosis of a serious illness as well as long-term support from a dedicated nurse adviser.

If you have Children’s Critical Illness Protection, all eligible children are covered too.

  • Consultation with a UK specialist – face-to-face where possible
  • Discuss concerns about diagnosis or treatment options
  • Results in writing sent to you and your GP
  • Nurse advice and support before and after consultation
  • Help to understand results, deal with recommendations and come to terms with the outcome

This service is provided by RedArc Assured Ltd.

Guardian anytime

You can use these services as soon as your policy starts.

Just activate your MyGuardian account from the link in your Welcome email - or the last reminder email if the link in the Welcome email has expired. If you can't find the last email we sent you, give us a call on 0808 123 1821.